Turn knowledge into a system your team can reuse ⚙️
Turn knowledge into a system your team can reuse ⚙️
I'm a service delivery, documentation, and knowledge expert designing operations fit for little libraries to large language models.
My work follows three principles:
Professional Services Engagement Types
🌳
✔✔❌
🤔
Self-Service Program Manager - Monthly
Hire Christina to:
Develop knowledge strategy program
Design architecture; content health standard & taxonomy, readability scoring, technical guidance
KCS® coaching
Monthly reporting and analytics
Monthly contract for a fixed percentage of time.
Service Snapshot - $500
Christina will audit your operation and provide a 12 point report detailing metrics, problems and recommendations for you.
Service Consult - FREE
Book an hour with Christina to explore ways to improve your service operations.
"Christina took this impossible task on and made the dream real. Bring her on your team, give her a whiteboard and a dream and you will realize how lucky you are. You won't regret it."
- Melissa Burch, Knowledge and AI Executive
"Equipped with only a whiteboard and endless ingenuity, she was able to solve so many complicated customer service problems. I would work with Christina at any time on any project and feel confident of achieving a successful outcome."
- Chris Meyers - Director, Technical AI Delivery Services
"Libs is always encouraging us to play our best and have fun. Christina’s been a terrific captain, mentor, and pal — she’s upbeat, organized, involved, and has done a great job as a leader on the team."