About
About
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Photo: Paulius Musteikis
"Christina took this impossible task on and made the dream real. Bring her on your team, give her a whiteboard and a dream and you will realize how lucky you are. You won't regret it."
Melissa Burch - Director, Self-Service and Digital Success
"Equipped with only a whiteboard and endless ingenuity, she was able to solve so many complicated customer service problems. I would work with Christina at any time on any project and feel confident of achieving a successful outcome."
Chris Meyers - Director, Technical Services
"Libs is always encouraging us to play our best and have fun. Christina’s been a terrific captain, mentor, and pal — she’s upbeat, organized, involved, and has done a great job as a leader on the team."
Team Member - Madison Gay Hockey Association
Active projects:
Active projects:
Conversation for Civility working group
Professional Services contracts
Open to public speaking requests
Certifications
Certifications
Zendesk administrator certified
Knowledge-Centered Service (KCS)® certified
Toolkit
Toolkit
Whiteboard, pencil / pen & paper
HTML, SQL
Zendesk, Google Analytics, Pendo
Trello/Jira, WordPress/Notion
Miro, Canva
LLM agents
Ice Hockey 🏒
Ice Hockey 🏒
Christina has captained over 10 teams within the Madison Gay Hockey Association and co-leads hockey operations for the nonprofit organization with over 60 members and over 280 regular season skaters.
She has won the "MGHA All The Way" award twice, recognizing her contributions to team cohesion and community building.
Ultimate Frisbee 🥏
Ultimate Frisbee 🥏
Christina has captained her ultimate frisbee team "The Otter Team" for 7 consecutive years.
In 2024 and 2025, The Otter Team won the first and second ever 100+ team league-wide Team Spirit award, based on rankings submitted by competitors at the end of each game.
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