Christina Libs
Christina Libs
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Photo: Paulius Musteikis
Ice hockey player and customer service knowledge base expert dedicated to keeping our lakes frozen.
Ice hockey player and customer service knowledge base expert dedicated to keeping our lakes frozen.
Active projects:
Active projects:
Available for Professional Services contracts and in-person workshops
Conversation for Civility Information and Knowledge Federation
Ice hockey
Gardening
Water polo
Certifications
Certifications
Zendesk administrator certified
Knowledge-Centered Service (KCS)® certified
Toolkit
Toolkit
Whiteboard, pencil / pen & paper
HTML, SQL
Zendesk, Google Analytics, Pendo
Trello, Jira, WordPress, Notion, Document360
Miro, Canva
LLM agents
Ice Hockey 🏒
Ice Hockey 🏒
Christina has been a captain for 10+ years with the Madison Gay Hockey Association, helping grow the MGHA to 60+ members and 350+ skaters.
She has won the "MGHA All The Way" award twice, recognizing her contributions to team cohesion and community building.
Ultimate Frisbee 🥏
Ultimate Frisbee 🥏
Christina has captained The Otter Team her ultimate frisbee team for 7 consecutive years.
In 2024 and 2025, The Otter Team won the first and second ever 100+ team league-wide Team Spirit award, based on rankings submitted by competitors at the end of each game.
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